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Privacy Policy
How information submitted through this site is handled.
This Privacy Policy explains how Bigfoot Mediation collects, uses, and protects information submitted through this website. We are committed to respecting user privacy and handling information responsibly in accordance with applicable laws and best practices.
Privacy Policy
Last Updated: May 2026
Bigfoot Mediation respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, contact us, submit a form, schedule mediation, or make a payment through the website.
This website is designed to support education, preparation, scheduling, payment, and initial non-sensitive intake. It is not intended to function as a secure client portal, case-management system, or document-storage platform. Sensitive legal, financial, or case documents should not be submitted through general website forms unless Bigfoot Mediation specifically directs you to a secure method for doing so.
Information We May Collect
Bigfoot Mediation may collect information that you voluntarily provide through the website, including:
Your name
Email address
Phone number
Preferred contact method
Type of mediation requested
General information about your situation
Scheduling information
Payment-related information processed through a third-party payment provider
If you contact Bigfoot Mediation by email or phone, we may also keep a record of that communication for follow-up and administrative purposes.
Initial Intake Information
Website forms are intended for basic, non-sensitive intake only. Submitting a form does not guarantee mediation services, confirm eligibility, or create a mediator-client relationship.
Please do not submit sensitive legal documents, financial records, court filings, tax returns, pay stubs, Social Security numbers, banking information, medical records, or other confidential documents through general website forms.
If additional documentation is needed, Bigfoot Mediation may provide instructions for submitting that information through an appropriate secure process.
How We Use Information
Information submitted through the website may be used to:
Respond to your inquiry
Determine the general type of mediation you are seeking
Assist with scheduling
Provide preparation or next-step information
Process payments
Send confirmations, reminders, or follow-up communications
Improve website content, usability, and administrative processes
The website’s role is to help explain mediation, support preparation, reduce confusion, and make scheduling and payment easier.
Payments
Payments made through the website may be processed by a third-party payment provider. Bigfoot Mediation does not directly store full credit card or banking information through the website.
Payment processors may collect and handle information according to their own privacy policies and security practices.
Scheduling Tools
Online scheduling may be handled through a scheduling tool or calendar system. Information submitted when scheduling may be used to confirm appointments, send reminders, manage availability, and support the mediation process.
Website Analytics and Cookies
This website may use basic analytics, cookies, or similar technologies to understand how visitors use the site and to improve website performance.
These tools may collect information such as browser type, device type, pages visited, general location data, and time spent on the site. This information is generally used in aggregate and is not intended to personally identify individual visitors.
Sharing of Information
Bigfoot Mediation does not sell personal information.
Information may be shared only when reasonably necessary to:
Respond to your request
Provide scheduling or payment services
Use website, form, scheduling, or payment platforms
Comply with legal obligations
Protect the rights, safety, or security of Bigfoot Mediation or others
Third-party platforms used for website hosting, forms, scheduling, payments, or email communication may process information according to their own terms and privacy policies.
SMS Privacy & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
End users may opt out of receiving further text messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
SMS Terms and Conditions
By opting in to receive text messages from Bigfoot Mediation, you agree to receive messages regarding appointment reminders, scheduling updates, and service-related communication.
You may opt out at any time by replying STOP. You may request more information by replying HELP. Message frequency varies. Message and data rates may apply.
For assistance or questions about our SMS service, reply HELP to any SMS message you receive, or contact Bigfoot Mediation at:
Phone: 509-690-5996
Email: Staff@bigfootmediation.com
Confidentiality Notice
Mediation-related communications may involve sensitive personal circumstances. However, general website forms and ordinary email may not provide the same level of security as a dedicated legal software system or secure document portal.
Please avoid submitting confidential documents or highly sensitive details through the website unless Bigfoot Mediation has instructed you to use a specific secure method.
Data Security
Bigfoot Mediation takes reasonable steps to protect information submitted through the website. However, no website, email system, payment processor, or online platform can guarantee complete security.
By using this website, you understand that online communication carries some risk.
Links to Other Websites
This website may include links to outside resources, courts, agencies, payment processors, scheduling tools, or other third-party websites.
Bigfoot Mediation is not responsible for the privacy practices, accessibility, content, or security of third-party websites.
Children’s Privacy
This website is intended for adults seeking mediation information and services. It is not directed toward children, and Bigfoot Mediation does not knowingly collect personal information from children through the website.
Updates to This Policy
Bigfoot Mediation may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact
For questions about this Privacy Policy or how information is handled, please contact:
Bigfoot Mediation
Email: Staff@bigfootmediation.com
Phone: 509-690-5996